ITSM Hardware Management Module

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ITSM Hardware Management Module

Maintain all IT assets and hardware
ITSM Hardware Management Module maintains all IT assets and hardware. It helps keep track of hardware and asset replacement, creates labels and inventory of hardware, tracks ownership and responsibilities, integrates hardware management into employee onboarding, automatically creates requests for quotes, manages hardware assets based on profiles, and plans for inspection and review cycles.
Keep track of hardware
and asset replacement
The ITSM Hardware Management Module provides asset tracking and software management capabilities. It also helps you keep track of hardware and asset replacement and inventory aging within your hardware supply chain.
Create labels and inventory of hardware
Create labels and inventory of assets such as hardware devices and printers. The module allows you to create tags, track serial numbers and attachments, calculate depreciation, compare vendor quotes, and more.

Manage hardware assets
based on profiles

Manage your hardware assets based on profiles and categorize them based on the risk they pose to your organization. Optimize your IT operations by updating and maintaining your physical hardware.

Plan for inspection
and review cycles

Plan your inventory cycle with ITSM Hardware Management Module. Plan inspections, review schedules, and distribution lists to ensure your hardware is functioning and reviewed on schedule. If a user is experiencing hardware problems and needs a replacement, you can use the entire Novunex Platform to submit a ticket via the ITSM Service Desk Module.
Track ownership and responsibilities
Track the ownership and responsibilities of IT assets in your organization: The module helps you keep track of all the hardware used across your organization. You can set responsibility levels for different people or teams.

Integrate hardware management with employee onboarding

The ITSM Hardware Management Module integrates hardware service management with employee onboarding. This solution eliminates the need for separate hardware management systems. It improves your organization’s responsiveness by enabling you to manage the entire lifecycle of computers in real-time, from purchase to disposal.

Automatically create
requests for quotes

Automatically create requests for quotes on the products your technicians have identified. Requestors will receive notifications when their quotes are accepted or declined. Requestors can also make ad-hoc requests, notifying vendors of specific needed parts.
ITSM Asset Management

ITSM License Management Module

Maintain licenses and subscriptions and assign them to users, user roles, or groups –

ITSM License Management

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