ITSM Service Validation and Testing Module
Create inspection protocols and tests for hardware and software changes –
The ITSM Service Validation and
Track changes and assign tasks to the users responsible for executing them. Automatically monitors the status of all pending changes to your IT systems and alerts administrators when a change has been completed incorrectly or is overdue.
Maintain a record of all IT infrastructure, software, and operations changes. Maintaining an audit-ready list of all changes is crucial for compliance with internal and external regulations.
The module lets you quickly resolve a failed change by describing the problem, defining appropriate corrective action, identifying responsible parties, and tracking progress.
Get your organization prepared for the ISO standards: Manage an effective change control process, plan and manage changes, track the impact of changes, mitigate risks, and deal with changes that do occur.
Create inspection protocols and tests for hardware and software changes –
The ITSM Service Validation and
Follow up on IT incidents easily –
The ITSM Incident and Problem Management Module makes tracking
Focus on solving tickets with a straightforward solution –
ITSM Service Desk is a ticket management
Power of your Frontline – How well is your organization leveraging digital solutions to empower
Intelligently investigate and take action on insider and privacy risks – The Mitigate Compliance and
Flexible, secure, and seamless calling facilitates hybrid work – An integrated phone solution gives hybrid
Get an overview of all different licensing options for on-premises licensing and online subscriptions –