Accelerating Project Success

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Industry

Manufacturing and Wholesale of Technical Equipment

Location

Austria, Vorarlberg, Wolfurt

Size

>2300 Employees

Volume

60 Users

Modules used

Accelerating Project Success:
How Haberkorn GmbH optimized their
Project Initiation with
Novunex's ITSM Solutions

Haberkorn GmbH, Austria’s largest technical distributor, has provided industrial and construction companies with industrial safety, lubricants, and specialized products since 1932. With more than 2,300 employees and over 30 locations across Austria, Germany, Eastern Europe, and Switzerland, Haberkorn is one of Europe’s leading technical distributors. The company prides itself on its competent technical advisors, product services, and special knowledge of the procurement markets in all product ranges.

The challenge

As Haberkorn continued to improve their internal business processes, they faced the challenge of streamlining and digitizing the project initiation process. They wanted to enhance control over the process from the initial request to the final decision made by management. Haberkorn’s goals included reviewing and approving upcoming projects, defining a clear checklist and prerequisites, setting up the team, and creating a collaboration space.

The solution

Haberkorn turned to Novunex’s ITSM Project Initiation Module to overcome these challenges. The platform’s significant customization options allowed Haberkorn to create custom processes based on the existing module, achieving a perfect fit with their project management processes.

The results

Implementing Novunex’s ITSM Project Initiation Module led to several key improvements in Haberkorn’s project initiation process:

  • Reduction in manual project initiation tasks, increasing efficiency and reducing potential errors
  • A controlled process of requesting and approving teams, ensuring that projects are correctly set up from the start
  • Management dashboards that enable real-time review of the current status of projects, allowing for better decision-making and resource allocation

The implementation of Novunex's ITSM Project Initiation Module has brought noticeable improvements to our project initiation process. Our teams now operate with increased efficiency, and we have a more structured approach towards project management and resource allocation.

Martin Rainer, Head of IT Infrastructure & Security at Haberkorn GmbH

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