Acceptable Use Policy

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Compliance Resources

Acceptable Use Policy

This Acceptable Use Policy (“AUP”) outlines the acceptable use of Novunex’s Software-as-a-Service (“SaaS”) solutions by our customers and users. By accessing and using Novunex’s services, you agree to comply with this policy. We reserve the right to modify this policy at any time, and it is your responsibility to periodically review the most current version.

Prohibited Uses

You may not use Novunex’s services in any manner that:

  • Violates any applicable laws, regulations, or industry standards, including but not limited to data protection, privacy, intellectual property, and export control laws.
  • Infringes on the intellectual property rights, privacy rights, or other rights of any third party.
  • Promotes or engages in illegal activities or the distribution of harmful, offensive, or discriminatory content.
  • Interferes with, disrupts or negatively affects the operation, integrity, or security of Novunex’s services, networks, or systems, or those of other users or third parties.
  • Facilitates, aids, or abets the unauthorized access, use, or disclosure of information or data, including but not limited to unauthorized access or use of Novunex’s services, systems, or networks.
  • Sends or facilitates the sending of unsolicited or unauthorized advertising, promotional materials, or other forms of spam.
  • Engages in fraudulent activities or misrepresentations, including but not limited to phishing, pretexting, or impersonation.
  • Intentionally distributes or introduces malicious software, such as viruses, worms, Trojan horses, or other harmful code, into Novunex’s services, systems, or networks.
  • Engages in any activity that violates the terms of service, license agreements, or other agreements governing the use of Novunex’s services.


Monitoring and Enforcement

Novunex reserves the right to monitor your use of our services to ensure compliance with this AUP and to maintain the security and integrity of our services, systems, and networks. We may investigate and take appropriate action, including but not limited to suspending or terminating your access to our services, if we believe you have engaged in any prohibited activities.

Reporting Violations

If you become aware of any violation of this AUP, please report it to us by contacting our support team. We will review the reported activities and take appropriate action as necessary.


While we strive to enforce this AUP, we do not guarantee that other users will always comply with its terms. We are not responsible for the actions or content of our users, and you acknowledge that your use of Novunex’s services is at your own risk.


You agree to indemnify, defend, and hold harmless Novunex, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of Novunex’s services, your violation of this AUP, or your infringement of any third party’s rights.


Novunex may modify this AUP at any time by posting the updated policy on our website. Your continued use of our services after the updated AUP is posted constitutes your acceptance of the modified terms.

Contact Information

If you have any questions or concerns regarding this AUP, please contact us through the contact form on our website.

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