Streamlining Inspection and Lab Testing Processes

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Industry

Nutritional Supplements

Location

United States, Oregon, Sisters

Size

25-50 Employees

Volume

> 1000 Inspections per Year

Modules used

Streamlining Inspection and Lab Testing Processes at Metabolic Maintenance with Novunex eQMS

Metabolic Maintenance, located in Oregon, has been manufacturing their own products based on current good manufacturing practices (cGMP) for over three decades. Known for producing pure, high-quality, and preservative-free products without added excipients, fillers, or binders, Metabolic Maintenance maintains the highest standards in ingredient sourcing. Their Research and Development team is committed to creating new products and refining current formulas, offering innovative solutions to meet the evolving health care needs of a growing population.

The challenge

Metabolic Maintenance faced a significant challenge in the manual processing and execution of outsourced lab testing. This process placed a substantial burden on the quality team, leading to potential production delays and challenges in inspection data traceability. The manual approach was also time-consuming and prone to errors, which could impact the quality of the final products.

The solution

To address these challenges, Metabolic Maintenance implemented Novunex’s eQMS Supplier Management, a fully electronic inspection management system. This system captures all received materials and uses approved inspection requirements for the automated generation of chain of custody forms submitted to the labs. The system provides a reliable and efficient way of managing inspections, reducing manual labor, and ensuring full traceability.

The results

The implementation of Novunex’s eQMS Supplier Management has resulted in significant improvements in Metabolic Maintenance’s inspection and lab testing processes. The electronic system has increased efficiency and traceability, enabling the quality team to focus on continuous improvements while maintaining the highest standards of their products. The system also allows for the automated determination of lot acceptance, ensuring that all products meet the required quality standards.

Lab test results are now electronically captured, ensuring full traceability and enabling the quality team to quickly identify any issues and take appropriate action. The electronic inspection system has reduced manual labor for process inspections and the creation of chain of custody forms by over 50%, enabling the quality team to dedicate more time to continuous improvements. This has resulted in a more streamlined process, reducing the risk of production delays and ensuring that all inspection data is accurately recorded for easy traceability.

Implementing Novunex's eQMS Supplier Management has greatly improved our inspection and lab testing processes, allowing our quality team to focus on continuous improvements while maintaining the highest standards of our products. The electronic system has increased efficiency and traceability, enabling us to continue providing top-quality, innovative health care solutions to our customers.

Jeff Minke, QA/QC Manager Metabolic Maintenance

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